We accept returns on eligible items within 30 days of the purchase date.

If you received a free sunglasses with your order, you must also return the sunglasses.

To qualify for a return, all items must be returned in perfect condition, unused, unworn, and with the original packaging (including boxes and dustbags) and all tags still attached.

We are unable to issue refunds for items that are deemed damaged, altered, scratched, worn, or not returned in their original packaging.

Items marked as FINAL SALE, CLEARANCE/LAST CHANCE are not eligible for returns or exchanges 

Buy 1 Get 1 Return & Exchange Policy

Each BOGO offer includes 2 handbags and 1 pair of sunglasses.

Customers may return one item from the bundle for an exchange only, or return all 3 items together for a refund.

For partial exchanges, customers are responsible for both the cost of returning the original item and the shipping fee for the replacement item.

Individual items from the BOGO bundle cannot be returned for a partial refund.

How Do I Return My Product?

Please follow the steps below to complete your return:

1. Email us at hello@vanziano.com to initiate the return process.
2. In your email, please include:

·       Your full name

·       Your order number

·       The item(s) you wish to return

·       The reason for your return

3. Our team will email you a Return Authorization Form with your RMA number.
4. Print the RMA form and include it inside your return package.
5. Carefully repackage the item using the original box and cushioning paper that was included in your shipment to protect the contents.
6. Seal the box securely and ship your package through any Post Office, UPS, or FedEx location.
7. Customers are responsible for the cost of return shipping.

Once your return is received and inspected, refunds will be processed within 2–10 days.

Return Conditions

A return request must be initiated within 30 days from the date of purchase.

To qualify for a return:

• Items must be unused and in pristine, brand-new condition
• All original packaging must be included (boxes, dustbags, tags)
• Items must not show signs of wear, scratches, or damage
• If you received a free sunglasses your order, you must also return the sunglasses.

We cannot accept returns for items that are:

• Worn or used
• Scratched or damaged
• Missing packaging, tags, or dustbags

Return Authorization Required

Please do not ship your return without an approved RMA (Return Merchandise Authorization) number.

• Unauthorized returns will not be processed
• We do not accept forced returns
• Returns without an RMA number will be refused

To begin a return, please email hello@vanziano.com

Shipping Responsibility

Customers are responsible for the cost of return shipping.

If a package was returned to us due to an incorrect address submitted by the customer, it is the customer's responsibility to pay the shipping fee to resend the package.

Final Sale/Clearance/Last Chance Items

We accept returns on full-price merchandise that meets the return requirements and has a return request made within 30 days of purchase.

Items marked as FINAL SALE, CLEARANCE/LAST CHANCE are not eligible for returns or exchanges 

Refund Policy

We strive to process all refunds within 2–10 business days after receiving and inspecting your returned item.

Refunds will be issued to the original payment method used at the time of purchase.

Please note the following:

• Customers are responsible for all return shipping costs.
• If your order originally received free shipping, the shipping cost we paid to send your order will be deducted from your refund.
• If we provided a prepaid return shipping label, the cost of that label will also be deducted from your refund.

If you have any questions regarding returns or refunds, please contact us at: hello@vanziano.com